The Collection – How To Order
1. Browse The Collection.
Select the suite that best fits your aesthetic. Take some time to ask yourself the following before placing your order:
Do you need a response suite? If you’d like to go traditional and have a designated response card collector, we would recommend getting ordering a response suite with matching envelope.
Do you have a wedding website or would you need to send out a Details Card? Depending on how much information you’d like to share with your guests on your invitation, you may want to consider adding a Details Card.
Are you having a destination wedding? Is your wedding date on a popular holiday? Do you have lots of out-of-town guests? If you answered yes to one or more of these questions, we recommend ordering the 2-piece Save the Date Suite from our collection 9-12 months prior to your wedding date.
Are you having a small, intimate wedding? Our 2-piece Invitation Suite might be your best option if you are able to fit all the important information on one card. NOTE: If you are unsure if we are able to fit everything on one card, please don’t hesitate to contact us. Nobody likes a cluttered Invitation Card.
The Collection is available in the following packages:
4-piece Suite: Main Invitation + matching envelope, Response Card + matching envelope
2-piece Invitation Suite: Main Invitation + matching envelope
2-piece Save the Date Suite: Save-the-Date Card + matching envelope
Details Card (add-on enclosure)
2. Request a Quote OR Shop À la Carte!
We’d love to know more about you and your wedding! Send us an inquiry through the button below and share some important details that you’d like to include on your wedding paper. The more information we receive from you, the more accurate the quote we can provide you. Please expect a response from us within 2-3 business days.
Optional: Schedule a complimentary phone consultation to further discuss how you’d like your invitation suites to look and feel.
For more information on customization options, check out our Collection Guide.
Already know what you need and ready to purchase The Collection suites online?
3. Book and Reserve Your Spot.
*NOTE: If you are purchasing your suites from our online shop, you will be asked to pay the total upfront to expedite the ordering process of your invitations. This automatically books and reserves your spot on the production calendar.
Once we have agreed upon the quote and you’re ready to book (YAY!!!), we will then create a Client Portal for you where all important documents for your order will be kept. You’re able to access this portal at anytime your project is live. In this portal, we’d ask you to complete the following:
Read, review, and sign the design contract.
Check invoice and payment schedule.
Pay deposit to reserve your spot on the production calendar.
Fill out a content questionnaire allowing us to collect important wording of your invitation suites. Production starts as soon as we’ve received all necessary information.
Approve digital proofs.
We encourage you to provide us the correct information as the Semi-Custom Collection orders include ONE round of revision. This includes spelling, grammar, punctuation, change of venue, and change of date. We are not able to change the calligraphy styles and colours at this point. Once the proof* is approved, a FINAL coloured digital proof will be sent to you. Should you need more changes after this, please note extra rounds of revisions cost 100 per round and may add to the timeline of your order. This will be invoiced separately and must be paid before we send your order to the printer.
*Digital proof feedback must be received within 2-3 business days.
*Rush service is available upon request starting at 350, dependent on production calendar, and digital proof feedback must be received within 1 business day.
5. Production and Print.
On average, The Collection takes about 5-8 weeks to produce and print. Please allow an additional 1-2 weeks for assembly and other embellishments. Timeline varies depending on quantity, availability, communication time, etc.
· Digital or Flat Print: 1-3 weeks from approval date*
· Letterpress: 3-4 weeks from approval date*
· Foil Press: 3-4 weeks from approval date*
*Note: these are average times during off-season
6. Shipping and Delivery.
We use Canada Post (Canadian addresses) or FedEx (Canadian - express, US and International addresses) for tracked and insured shipment on invitation suite and day-of-item orders. Please ensure that the address you are providing is correct to avoid delays or having your package returned to sender. We recommend providing us an address where you or someone you trust can sign for your invitation package. Unless otherwise discussed, a signature upon receipt is required. Shipping times may vary, see estimated standard delivery times below:
Estimated Standard Delivery Times
Canada: 1 week
USA: 2 weeks
International: 3 weeks